Results of the OUSA Student Satisfaction Survey 2014

Click here to download a summary of the results

Thank you so much to everyone who completed the 2014 OUSA Student Satisfaction Survey, it’s great to hear from you about what’s good, and what’s not so good. The five winners of the $100 were selected at random by our lovely Critic staff. But according to students, we’re all winners . . .

Our satisfaction with our OUSA services remains very high and has even picked up on 2013! The services we rated highly in 2013 are still rated highly.

The big improvements in our ratings have come from Radio One, Student Support and also the Campaigns function of the Executive.

We also asked for you guys to specifically write down some comments and ideas of what you would like from your student association. This information has been invaluable and we really thank you for the feedback. Further from this each Service Manager has crafted responses to the themes they saw in the comments and are working to make some of these ideas a reality!

To the person who filled in the survey at 3:47am on April 7, believe, we read them all.

Overall the picture is good and we have a better idea of where students want the OUSA to focus on.

Thank you again,
Ruby Sycamore-Smith

Note: The OUSA uses several feedback mechanisms including the university survey, individual service surveys, verbal and social media feedback. This survey began with a randomised sample approach in 2010 and has used an intercept and self-select web approaches in previous years. The OUSA’s intends to keep changing up its methodology to give good student direction while retaining reasonable comparability.


Departmental Responses

Dan Hendra - Comms and Events Manager (download PDF)

Sean Norling - Radio One 91FM Manager (download PDF)

Zane Pocock - Critic Magazine Editor (download PDF)

Matt Tucker - Student Support Centre Manager (download PDF)